Allison Massari: Top Healthcare Keynote Speaker

Burn Survivor, Top Healthcare Keynote Speaker, Artist and Entrepreneur

Listen to Allison’s Interview on the 3M Podcast:

Watch More Videos Here:

“I have found myself wondering, since your presentation, when presented with significant obstacles, “What would Allison do?”, and instead of giving up and giving in, I formulate a plan and initiate the plan. You have made a profound impact on my sense of well-being and ability to remain a “glass half full” kind of person.”

“I am writing to let you know the inspiration I felt after your presentation at my Diagnostics Days in Pittsburgh, sponsored by Siemens Healthcare. Having trained and worked at a hospital with a burn unit as a medical technologist in the laboratory, I could never have imagined that a story of such strength, passion, and resilience could come from such a horrific incident such as the one you experienced. As health care professionals, there are many times that our work can feel repetitive and at times, it is difficult for us to realize the difference we can make in the life of a patient by a simple gesture of kindness. You truly helped the audience understand the difference such a small act of kindness can bring to the peace of mind of our patients. I have received numerous comments from the over 100 customers in the audience with similar responses as well. Thanks so much for making our customer event an overwhelming success.”

Mary P. Conrad, MT (ASCP)
Regional Sales Manager
Siemens Healthcare Diagnostics

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Allison's Keynote is customized for every healthcare audience.

• Leadership

• Managers

• Supervisors

• Nurses

• Physicians

• Finance

• IT

• Food Service

• Maintenance

• Environmental Services

• Technologists

• Diagnosticians

• Pharmacists

• Physical Therapists

• Board Members

• Pharmaceutical Sales, etc.

Allison’s program illustrates the fact that every healthcare professional has a crucial impact on patient-centered care, including those who do not have direct patient contact. Audiences learn that their expertise, attentiveness, and kindness improves the health and success of patients, boosts their own sense of well being, and directly affects the bottom line of their business through patient satisfaction scores and reimbursements.   

According to research from the Journal of Healthcare Management and Current Directions in Psychological Science (Wiley-Blackwell), programs like Allison’s are directly linked to:

• Higher performance

• Fewer sick days

• More engaged employees

• More patient referrals

• Less turnover

• Higher company profits!

Background

Allison Massari’s unique history offers an unprecedented perspective on the demands and challenges of the medical profession. Raised by her father, an otolaryngologist whose primary focus was on oncologic cases, and her mother, a nurse who worked in the emergency department and operating room across her career, Allison was mentored in the world of medicine from an early age. Captivated by her father’s compassionate work, she shadowed him in his practice, and later worked in hospitals and medical office settings.

Then, in 1998, Massari experienced firsthand the essential value of receiving personalized healthcare from devoted, empathetic providers when she survived a near fatal car crash. Hit at 60 mph, she was trapped inside her burning car, conscious the entire time, and suffered second and third degree burns on over 50% of her body.

Three years later, a second devastating collision caused her to sustain a closed-head traumatic brain injury. After collectively spending hundreds of days in hospitals, doctors offices, and physical therapy centers, Allison learned to navigate her way to true healing.

Remarkably, these experiences compelled Allison to discover an unshakeable strength and determination and gave her tools and understanding to share with others. “The truth is that the same internal fire and ‘command of self’ that I needed to heal my life is exactly what has given me success professionally.” Allison shares her journey of determination, courage, and the rigorous pursuit of hope with warmth, humor, passion, and authenticity. Her rare history strengthens her ability to illuminate the essential and delicate nature of patient-centered care, and discuss sensitive subjects without alienating audience members.

In her stunning keynote, Allison shows how to triumph despite tragedies, how to thrive in turbulent times, and how compassionate, patient-centered care can build an expansive, life-changing foundation for healing – for both patient and provider. Allison is a leading educator in healthcare – helping to repair and soothe moral injury, fatigue, stress and burnout, and offering support for compassion fatigue. Her preeminent program on patient-centered care is available for CME and CEUs. In addition, she addresses employees and industries who do not have direct patient contact, highlighting their invaluable impact on the patient.

Allison’s vision and clarity, her honest and encouraging communication, and her gift in actuating the steps towards her clients’ success, make her an invaluable asset to any organization. She adapts her message to address the individual issues affecting each market and has worked with diverse industries including Finance, Insurance, Sales, IT, and Non-profits.

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Allison Massari Offers Unparalleled Benefits

Meaning

Reclaim your passion for your life’s work in healthcare.

Productivity

Equipped with tools to handle stress and manage trials more effectively, employee loyalty, ownership, efficiency and retention will reach new heights of success.

Encouragement & Appreciation

Allison speaks brilliantly and generously to each individual’s need for recognition, and affirms their value as healers.

Patient Engagement

Hear the patient’s perspective through humorous, heartfelt, compelling stories. Allison examines the most difficult topics with understanding and compassion for medical professionals.

Ingenuity

Audiences gain a fresh outlook on their job and their lives, invigorating their enthusiasm and imagination.

Inspiration

Discover how good can prevail in the most difficult situations. Find strength and encouragement in the face of understaffing and fatigue.

Confidence

Participants learn to respond to difficult circumstances, innovate, and constructively communicate with co-workers and the world around them.

Mastery

Allison’s program offers tools to successfully manage emotions that inhibit creativity, motivation, and productivity.

Financial Success

Enhance quality of service, minimize complaints, and generate more patient referrals.

Happiness

Receive real solutions for navigating adversity, reducing stress and feeling more equipped to face life’s challenges.

Transformation

Her program is truly life-altering and paradigm shifting. The audience will be forever changed.

Keynote Program

These may be offered for Continuing Medical Education or CEU’s

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“Everyone who goes into health care truly has a desire to help people. You all are the givers. You go into this career path with a mission to care for people. But then, feeling so stretched with time constraints, stress, demand,  and all of the present systemic problems that need to be resolved—it's so natural to feel like, ‘Wow, I'm just not living that mission.’ But you are. It's in the little moments— the touch of a hand, the art of listening, just listening…the way you pay attention to how you look at someone, taking the time. It doesn’t have to take long, but those little moments are the big moments.” —Allison Massari

Allison Massari Healthcare Videos
 

Allison Has Two Keynotes That She Tailors For Your Event Theme and Goals.

Watch more from this keynote:

Watch this 2nd Keynote Option: Be the One℠

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Praise for Allison Massari

“We would recommend her highly as a speaker for a healthcare audience.”

Paul A. Klein
Director Global Commercial Marketing Healthcare IT
GE Healthcare

“I watched as the entire room rose to their feet in a standing ovation. Her work is phenomenal, and life altering. I had the unique honor of introducing Allison Massari as the keynote to our District Sales Managers meeting. The minute I stumbled upon Allison, I knew I had to find a way to get her message to our company. Our climate is wrought with uncertainty, and hungry for hope. There has been a shift towards compassionate leadership and connecting with our customers on a core human level. The timing was perfect; the audience was ready for something different, something other than more of the same. Allison tailored the most amazing speech. I can’t tell you how many keynotes I have sat through with this company, and I have never seen the crowd so affected. As I looked around the room, the audience was overcome with emotion—riveted, gasping in response at times, welling up with tears at others. As Allison closed, I watched as the entire room rose to their feet in a standing ovation, another first for this group. Allison was able to show up with exactly the message we needed to hear. Her work is phenomenal, and life altering. I watched afterwards as executives came up to her one by one sharing how they had been touched personally. I don’t believe there is a group who could sit before the pure magic Allison brings to a room and not be forever changed.”

Jessica Chapman
Neuroscience Pharmaceutical Sales — Women in Science Liaison
Eli Lilly and Company

“You are an artist painting beauty in people’s hearts.”

Cindy Gajdosik, RN
St. Clare Hospital
SSM Health

“98% of evaluations on content, presentation, and satisfaction scored her at a 5 (highest rating)”

“Allison Massari is an outstanding presenter and keynoter who will inspire any audience with her passion, compassion, and message of hope and renewal. We have used her in several programs and consistently the audience loves her. At one recent program 98% of evaluations on content, presentation, and satisfaction scored her at a 5 (highest rating). This is not unusual. Allison is often listed on evaluations as the best thing about the conference. We will continue to feature Allison in our programs whenever we have the opportunity; she is wonderful!”

Art Sponseller
President/CEO
Hospital Council of Northern & Central California

“Allison Massari is the ultimate keynote professional!”

“She applies an enormous amount of care and effort to truly learn about her audience, so as to craft a uniquely tailored presentation—and she then delivers a keynote experience that is sure to nurture audience members’ minds, hearts and souls! The impact of her authentic presence is enduring.”

Steve Jurich
Vice President of Operations & COO
National Home Infusion Association

“Allison’s presentation hit home to every health care professional in the room, reinforcing for them the tremendous impact they have on their own patients. Additionally…her sincerity, kindness and positive attitude on life was uplifting and created a fantastic buzz among the attendees! I highly recommend Allison as a keynote speaker.”

Russell Bodoff
President &
CEO National Home Infusion Association

“She is invaluable."

“We are thrilled to have sponsored her conference keynote. Before an appreciative NHIA audience, Allison’s connection with the CHAP brand proved to be invaluable. Allison’s energy and message is right on!“

Michael Grogan
Vice President of Business Development
Community Health Accreditation Program (CHAP)
Washington, DC

“Words seem colorless, or voiceless, to try to express the impact you made on me. I wanted to thank you again for your gifts that you gave us at the “Good to Best” conference last weekend. I was going to try to describe them with a few powerful adjectives, but my list got longer and longer without capturing what I meant, or what your message and energy meant to me. Words seem colorless, or voiceless, to try to express the impact you made on me. I have been thinking about [your 2nd keynote speech “Mastering Your Life”], and what I most appreciated is that I never felt like I was listening to a ‘motivational speaker’… it was like I was visiting with my dear friend over a cup of tea or a glass of wine, solving the world’s problems, and our own, as we shared precious time together….as though I was the one struggling that day, and you were the one sharing the wisdom and strength, although sometimes we change roles, because that’s what friends do….. In that sense, it felt more like personal sharing and not motivational advice or professional guidance, neither of which is necessarily a bad thing, but you were wearing the friend persona, not the ‘expert’ persona, and that made the difference…. The stories that accompanied each tip were hilarious and endearing and made me feel like I knew you: when you came up behind me at the airport and asked me a question, and I turned around and recognized you and exclaimed “Allison!”, I was waiting for you to respond, “Eileen!”, because of course, by now you felt like my dear friend! So, my dear friend Allison, thank you again for sharing your life and your light and your many gifts. I hope my gratitude in turn is a small gift to you.”

Eileen Fairbrother, RDN, CNSC, CHWC, CP-FS
Nutritional Services Manager
Sutter Coast Hospital Crescent City, CA

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Research

According to Current Directions in Psychological Science ©Wiley-Blackwell reports that poor mental health affects employees in the following areas:

Journal of Healthcare Management

“A recent survey by Wakefield Research for Dignity Health, one of the five largest health systems in the nation, confirmed our longstanding belief that delivering care with kindness matters. Kindness is, indeed, important to patients. Feeling comfort, experiencing a sense of community and being cared for as a whole person and not just as an illness allow patients to focus on healing. These feelings are so powerful that they help patients to decide where to seek treatment and how much they are willing to pay for it. The Wakefield survey revealed that nearly three-fourths of respondents would be willing to pay more to visit health care providers who emphasized kindness in their treatment approach. In addition, nearly 88 percent are willing to travel farther to receive kinder care.” Click here to read more

Researchers at the University of Michigan School of Public Health found that the biggest factor in patient satisfaction was employee morale and well-being. In this report, researchers found that the top 50% of these hospitals that were scored on satisfaction, the same hospitals were found to be in the top 10% of national hospital rankings. 90% of patients said they would return and refer. And regarding worker satisfaction and retention, most had turnover rates less than 10 percent per year in nursing and in all personnel. Wright, T. A., & Bonett, D. G. (2007). Job satisfaction and psychological well-being as nonadditive predictors of workplace turnover. Journal of Management, 33(2), 141-160.[1] Griffith, J. R. (2009). Finding the Frontier of Hospital Management. Journal of Healthcare Management, 54(1), 57-73.

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A lovely memory and image after delivering seven keynotes in four days for SSM Health Care in St. Louis, MO!

SSM Health Care organized a series of events in devotion to their entire staff. We had 600-800 people at each event. During each program, I did a Q&A session via text to engage and connect with them, which I always love to do. Everyone brought me in like I was family and it was truly special.

On the last day, several of the team members came up on stage with me to get a selfie with me… and you can see our joy!

This work is such an honor.