This was an unforgettable day for me. Thank you dearly to the Cleveland Clinic for the huge honor of delivering the keynote for your "Patient Experience Summit". From the first call with Dr. Adrienne Boissy to the humble exceptional people in the audience that I had the incredible pleasure of meeting afterwards, I am still smiling. Click Here to see a short clip they posted online. To learn more about my speaking in healthcare please Click Here. This image is one of my favorite tweets that was posted! Thank you...
